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Lesson B-111-8 Ordering and Tracking $129

In the area of Client Fulfillment, Ordering and Tracking are often prone to falling through the cracks, resulting in a poor experience with customers and vendors alike.
It's imperative you have the highest level of expertise possible in this area so you can prevent problems instead of constantly putting out fires.
The Ordering and Tracking Lesson will provide you with the knowledge necessary to be able to place orders with your vendors the right way every time.
We'll provide you with a series of examples on how to order various elements of a typical job, including how to correctly order:

Pinch pleats
Upholstered cornices
Swags
Valances
Roman shades

We'll get into all the particulars to make for a smooth ordering process, helping you to put a system into place for identifying fabrics, dimensions and other details so there is no room for error.
You'll also learn how to track these orders so you can give status reports to your customers knowing that it's accurate and you won't have to go back and make excuses later on.
On the surface, the ordering and tracking process may seem like an afterthought, something anyone could do. But it's not. Your reputation is riding on your ability to get this right or it could mean costly delays and a damage to your image that is very hard to fix.

To enrollin the Ordering and Tracking lesson click here

On-Demand Courses

Biography

Neil Gordon, The Designer's Coach comes from a family in the Home Furnishing business. His career began early cutting his first roller shade at the tender age of 10. As a third generation retailer he learned from his parents and grandparents, the subtleties of running a business. These powerful role models taught him the value of building relationships in selling. At the age of 28 in Boca Raton, Florida he started his first business as a custom drapery workroom to the trade and built a successful window treatment company.

In 1991, he relocated back to his childhood roots in New York and established his window treatment design and sales business, "Decorating with Fabric". As a full custom workroom, they fabricate window treatments, bedding treatments and upholstery. During the past 16 years, Decorating with Fabric has created exceptional designs and unique window treatments for thousands of delighted clients throughout the eastern seaboard.

Neil Gordon has served on the editorial board of Window Fashion magazine, and was a monthly columnist. He has been featured as a cover story in Drapery and Window Covering Magazine. He is a business coach and his site www.the
designerscoach.com serves the interior design industry.

Neil recently started a new online learning website called The WCU Online www.thewcu.com. This is a site dedicated to training window covering professionals in all aspects of their business.